Shipping policy

Updated 07.10.2025

ORDER PROCESSING:
Please allow 24-48hrs to process your order. Expect an email within 48hrs to let you know your order is on the way!

STORE PICKUP:
2/2 Roseberry Street Balgowlah NSW. Orders can be picked up daily, from 9am.
An email will be sent when your order is ready for pickup.

SHIPPING:
Orders are generally shipped within 24-48hrs using Australia Post.

DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.

INTERNATIONAL SHIPPING:
We offer international shipping globally.

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. GXO GROUP Pty Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@gxogolf.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at hello@gxogolf.com

Emails are typically answered within 24hrs.